Hound Dog Mobile Services
Privacy Policy
Last Updated: August 26, 2026
INTRODUCTION
Hound Dog Mobile Services ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, request a quote, schedule a service, use our services, or communicate with us by phone, text message, email, or online form.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
CONTACT INFORMATION
If you have questions or concerns regarding this Privacy Policy, please contact:
Hound Dog Mobile Services
Owner/Operator: Clifford A. Sims
Phone/Text: 660-869-8477
Location: Urich, Missouri
Website: HoundDogServices.com
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1. INFORMATION WE COLLECT
1.1 Information You Provide
When you contact us, request a quote, schedule service, or hire Hound Dog Mobile Services, we may collect information such as:
Contact Information**
Name
Phone number
Email address
Service address or location
Preferred method of contact
Service Information
Description of the work or service requested
Photos or videos you provide
Appointment dates and times
Service location
Equipment, property, vehicle, trailer, or RV information relevant to the requested service
Repair or maintenance history you voluntarily provide
RV Information
For RV repairs or inspections, we may also collect:
RV make, model, and year
VIN when applicable
RV system and equipment information
Maintenance or service history
Information concerning problems, repairs, or inspection requests
Payment Information
Payment information may be processed through third-party payment providers. Hound Dog Mobile Services does not intentionally store complete credit or debit card information on its website.
1.2 Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type
Device information
Pages viewed
Time spent on the website
Referring website or search engine
General geographic information
Date and time of your visit
Our website and third-party services may use cookies and similar technologies to collect this information.
1.3 Information From Third Parties
We may receive limited information from third parties involved in providing our services, including:
Payment processors
Online scheduling or quote-request platforms
Parts suppliers
Manufacturers
RV dealers
Warranty providers
Other service providers involved in completing your requested work
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2. HOW WE USE YOUR INFORMATION
We may use information collected through our website or services to:
Provide Our Services
Respond to quote requests
Schedule appointments
Perform welding, handyman, RV repair, and RV inspection services
Communicate about appointments and service updates
Obtain information necessary to complete requested work
Process payments
Maintain service records
Provide customer support
Respond to questions and inquiries
Improve Hound Dog Mobile Services
We may use information to:
Understand customer needs
Improve our website
Improve our services
Evaluate service demand
Improve the customer experience
Develop additional services
Communicate With You
We may contact you to:
Respond to your inquiry
Provide estimates or quotes
Confirm appointments
Send appointment reminders
Provide service updates
Follow up after completing a service
Provide invoices or payment information
Communicate important changes to our services or policies
Because text messaging is a preferred communication method for Hound Dog Mobile Services, customers who provide a mobile number may receive service-related text messages concerning their inquiry, quote, appointment, or service.
Legal and Business Purposes
We may also use information to:
Maintain business and tax records
Prevent fraud
Protect our legal rights
Respond to lawful government or court requests
Resolve disputes
Enforce agreements
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3. HOW WE SHARE INFORMATION
Hound Dog Mobile Services does not sell or rent your personal information for marketing purposes.
We may share information when reasonably necessary to operate our business or provide the services you request.
Service Providers
Information may be shared with trusted third parties such as:
Payment processors
Scheduling platforms
Quote-request platforms
Website hosting providers
Accounting or bookkeeping providers
Communication providers
Parts suppliers
Manufacturers
These providers may receive only the information reasonably necessary to perform their services.
Parts, Repairs and RV Services
When completing a repair, inspection, warranty inquiry, or parts order, we may provide necessary information to manufacturers, suppliers, dealers, or other service providers.
This may include:
* Customer contact information
* RV or equipment information
* VIN when necessary
* Part information
* Repair details
* Warranty information
Legal Requirements
We may disclose information when required by law or when reasonably necessary to:
* Respond to a subpoena or court order
* Comply with legal obligations
* Protect our business or customers
* Prevent fraud or unlawful activity
* Protect the safety or property of Hound Dog Mobile Services or others
With Your Permission
We may share information with another person or business when you specifically authorize us to do so.
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4. DATA SECURITY
Hound Dog Mobile Services takes reasonable measures to safeguard personal information.
These measures may include:
* Password-protected systems
* Limited access to customer information
* Secure third-party payment processing
* Appropriate storage of business records
* Reasonable website security measures
However, no internet transmission, electronic system, or storage method can be guaranteed to be completely secure.
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5. PAYMENT INFORMATION
Payments may be processed through third-party payment providers.
Hound Dog Mobile Services does not intentionally store complete payment card numbers through its website.
Third-party payment providers maintain their own privacy and security practices. Customers should review the applicable provider's policies when using those services.
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6. DATA RETENTION
We may retain customer information for as long as reasonably necessary to:
* Complete requested services
* Maintain service history
* Provide customer support
* Maintain accounting and tax records
* Resolve disputes
* Protect our legal interests
* Meet applicable legal requirements
Information that is no longer reasonably necessary may be deleted or securely disposed of.
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7. YOUR PRIVACY CHOICES
You may contact Hound Dog Mobile Services to request:
* Access to certain personal information we maintain about you
* Correction of inaccurate information
* Deletion of certain information, subject to applicable recordkeeping requirements
* Removal from non-essential marketing communications
To submit a request, contact:
Phone/Text: 660-869-8477
Certain records may need to be retained for tax, accounting, warranty, legal, or legitimate business purposes.
You may continue to receive communications necessary to complete services you requested, such as appointment confirmations, estimates, service updates, invoices, and payment information.
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8. TEXT MESSAGE COMMUNICATIONS
By voluntarily providing your mobile phone number and requesting service or contacting Hound Dog Mobile Services by text, you consent to receiving communications related to your inquiry or requested service.
These communications may include:
* Responses to quote requests
* Appointment scheduling
* Appointment confirmations
* Service updates
* Requests for additional information
* Follow-up communications
* Payment or invoice information
Message and data rates may apply depending on your wireless provider.
You may request that non-essential text communications stop by replying **STOP** or contacting Hound Dog Mobile Services directly.
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9. COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies or similar technologies to:
* Operate website features
* Understand website traffic
* Measure website performance
* Determine how visitors find our website
* Improve the customer experience
Your browser may allow you to block or delete cookies.
Disabling certain cookies may affect website functionality.
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10. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to third-party websites or services, including:
* Online quote or scheduling platforms
* Payment processors
* Social media platforms
* Review websites
* Manufacturers
* Parts suppliers
* Mapping services
Hound Dog Mobile Services does not control the privacy practices of these third parties.
We encourage customers to review the privacy policies of third-party websites before submitting personal information.
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11. CHILDREN'S PRIVACY
Hound Dog Mobile Services does not knowingly collect personal information online from children under 13.
Our commercial services are intended for adults requesting welding, handyman, RV technician, inspection, or related services.
If we become aware that personal information from a child has been collected improperly, we will take reasonable steps to remove it.
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12. SERVICE AREA AND LOCATION INFORMATION
Hound Dog Mobile Services is based in Urich, Missouri and provides mobile services throughout Urich and surrounding communities.
Because we are a mobile service business, customers may provide a physical address, campground, business location, job site, farm, RV location, or other service location so we can determine availability, travel requirements, mileage charges, and provide the requested service.
Location information provided for service purposes will be used as reasonably necessary to respond to the request and provide services.
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13. CHANGES TO THIS PRIVACY POLICY
Hound Dog Mobile Services may update this Privacy Policy periodically to reflect changes in:
* Our services
* Website technology
* Business practices
* Legal requirements
* Third-party platforms
When changes are made, the Last Updated date at the top of this page may be revised.
Continued use of our website or services after an updated Privacy Policy is posted constitutes acknowledgment of the revised policy.
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14. DATA BREACHES
If Hound Dog Mobile Services becomes aware of a data security incident involving personal information, we will take reasonable steps to:
* Investigate the incident
* Secure affected systems
* Reduce potential harm
* Notify affected individuals when legally required
* Cooperate with appropriate authorities when required
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15. CONTACT US
Questions, concerns, or requests regarding this Privacy Policy can be directed to:
Hound Dog Mobile Services
Clifford A. Sims, Owner/Operator
Urich, Missouri
Phone/Text: 660-869-8477
Website: HoundDogServices.com
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YOUR PRIVACY MATTERS
At Hound Dog Mobile Services, we value the trust customers place in us when inviting us to their homes, farms, businesses, job sites, campgrounds, and RVs.
We strive to collect only the information reasonably necessary to communicate with customers and provide dependable service.
Our commitment includes:
* Protecting customer information
* Being transparent about how information is used
* Using information responsibly
* Maintaining reasonable security practices
* Respecting customer communication preferences
Thank you for trusting Hound Dog Mobile Services.
Welding • Handyman • RV Tech • RV Inspections
WE KEEP YOU ROLLING.
Veteran-Owned & Operated | Urich, Missouri
Effective Date: August 26, 2026